We’re working hard on the next release of Inca Clinic and thought we would share some of the new things you can expect to see. We’ve focused on improving the appointments module and allowing your patients do more online before they visit your clinic. We’re also added features that enable you to do more than just Travel Vaccines with Inca Clinic.
New Online Booking features
Currently Inca Clinic allows patients to book an appointment online by selecting a time on your appointment diary, entering their contact details and a travel itinerary, and completing a health assessment. What happens if the patient books an appointment over the phone? It would great if they could also enter their details online before they attend. What if they are booking a non-travel appointment and so a travel itinerary is not relevant, and maybe the health assessment questionnaire is not quite appropriate? The summer release of Inca Clinic addresses these requirements and more.
All Patients booking appointments will be able to complete a pre-visit health assessment online before they attend. Now, those who book by phone or at the desk can be emailed a link which allows them to enter their details and complete a pre-visit health assessment.
Tailored online pre-visit steps. You can also configure Inca Clinic to send the appropriate health assessment questionnaire and hide steps, like the travel itinerary if it’s not relevant. For example, if a corporate client calls to book an appointment for an annual health assessment and the booking is made there and then, Inca Clinic will automatically send them a link to complete an appropriate questionnaire before they attend.
Adjust Appointment Length based on numbers attending. A patient booking online will be able to state how many people will be attending based on an upper limit which you set. Furthermore, you can trigger the length of the appointment to be adjusted based on the number attending.
Appointment Diary Management
Inca Clinic allows you to group the rosters of several appointment diaries into one view allowing you to compare multiple diaries side-by-side. Maybe there is a view that you always use and don’t want to load it each time you click on the appointments tab. Now you can create a view and set this as your preferred diary layout. When you click the Appointments tab or refresh the page your preferred view will be loaded automatically.
Tailor Health Assessment Questionnaires for each type of Consultation
Inca Clinic’s Care Pathway feature allows you to create Consultations with a specific set of steps for the clinician to complete; for example: a Medical History, Vaccine Scheduling and so on. The Medical History step allows the User to complete a Health Assessment Questionnaire based on questions set by the Clinical Director. While the format of the question was highly flexible, the same health assessment questionnaire was used regardless of the type of Consultation being used.
In the Summer 2105 release you can have a different Health Assessment Questionnaire for each type of Consultation. For example, you can now have a Corporate Pre-Departure Health Assessment or a Flu Vaccine Assessment as well as Pre-Travel Assessments.
Credit Card Surcharge on Invoices
Cash is king and certainly cheaper than paying the credit card company its 6% charge when you make a sale. If you wish, you can now encourage cash payments by charging a surcharge on credit card payments: you set the rate and which card charge applies. The invoice is recalculated accordingly.
Associate a clinician with an Invoice
You can now associate a doctor, pharmacist or nurse with the invoice you’re generating. This can be useful for a patients medical expense claims, calculating staff pay and much more.
Improved Consultation Templates
If you have a group or family all travelling to the same place, Consultation Templates save you time by allowing you to reload the same travel itinerary into the Travel Itinerary. Care Pathway. Consultation Templates are also used by the Online Booking feature to populate the same step. However, if you get a many online bookings then the list of active templates can get very long. To help you with this, the management of Consultation Templates has been improved. For example, when a patient is added to the Waiting Room, Inca Clinic automatically selects the latest template available for that patient, so that it’s easier to check the details, switch templates or even load a template for groups and families.