Highlighted Features

Core Patient Record

• Core Patient Demographics.
• Patient Vaccine History.
• Email patient records as PDF attachments.
• Add Custom Fields.
• Attach files and documents.
• Contact patients with the Patient Communicator.

Patient Health Assessments

• Create Health Assessment Questionnaires.
• Flexible questions types, single, multi-choice, text and date fields.
• Prompt User based on answer.
• Allow patients complete assessment online.*
• Link different Health Assessments to different Care Pathways.

Care Pathways for building Consultation workflows

• Care Pathways allows you build step-by-step consultations processes.
• Simple drag and drop interface.
• Linked with the Appointment module patients can be emailed the correct pre-visit health assessment. e.g. Travel, Pre-Employment etc.

Vaccine Scheduling and Administration Tracking

• Easily create, plan and manage even the most complex vaccine immunisation schedules with Inca Clinic’s simple drag and drop interface.
• Inca Clinic comes pre-loaded with Primary, Booster and Accelerated schedules for vaccines from leading vaccine manufacturers.
• Automated reminders to patients to return for boosters and to complete schedules.
• Supports Travel, Childhood, Occ Health, Flu, in fact any type of vaccine.

Appointments, Online Booking and Staff Rostering*

• Allow patients book online, enter their itinerary and complete a health assessment.
• Automatically Email patients pre-visit online assessment form.
• Book patient appointments across multiple locations and multiple clinic rooms.
• Roster staff availability.
• Send confirmation and reminder emails.
• Configure to suit your appointment standard appointment length.
• Quickly convert bookings to patients records.

Lab Orders and Prescriptions

• Record prescriptions.
• Print and Email Prescriptions.
• Order Labs and save the results.

Stock and Vaccine Batch Number Management

• Inca Clinic has full vaccine and product stock management capability.
• Tracking vaccine batch numbers couldn’t be easier as Inca Clinic allows you to work with a number of active batch numbers.
• Fully customisable reports that can be formatted to comply with your local reporting requirements.

Invoicing and Finance

• Inca Clinic tracks vaccines from scheduling and administration through to invoicing, so you won’t forget to invoice for them.
• Add medication, lab orders, consultation fees and travel products with full support for VAT, GST, or your local equivalent.
• Create rules for managing discounts based on product type.
• Create invoices, credit notes and statements which you can print or email to your clients.
• Analyse your clinic’s performance using customisable reports and charts.

Manage Corporate Clients, Schools, Colleges and other groups

• Maximise your relationships with corporate, government and NGO clients.
• Use price books to link different pricing levels to different accounts. For example you could use a different price book for charities and NGO’s, ensuring that they get a discounted price.
• Automate the creation of statements that can be emailed to customers.

Collaboration

• User Chatter to share, collaborate and chat in real-time with colleagues in any branch.
• Use Patient Communities to strengthen patient and corporate relationships.*
• ‘Online Doctor’ feature allows you to collaborate with your internal clinic experts to view and amend patient records in real-time.*

Security and Data Protection

• Users can be assigned profiles such as Doctor, Pharmacists, Frontdesk, etc. These determine what information a user can view (This can be configured right down to the field and row level).
• Control login hours and restrict access by location (using IP address ranges).
• Inca Clinic maintains full audit logs of both clinical and business data.
• Inca Clinic is built on Salesforce – one of the leading cloud computing platforms.
• The Salesforce.com platform complies with a wide variety of security standards including HIPAA (for US customers), SAS 70 Type II and ISO 27001. In the UK, use is acceptable under NHS IG 9-209 as Salesforce.com is signed up to Safe Harbor For more information on security go to Salesforce Security.
• Schedule downloads of your data at any time using the data export feature.

*Only available with Standard Plus, Enterprise & Franchise Editions.