Is there a contract, and if so then for how long?
The contract is for 12 months, for both price options.
In Pay Per Use: In year 1, you must purchase the Base PPU License and the minimum number of credits. In subsequent years the Base PPU License fee is the minimum requirement to keep your Inca Clinic account active.
Which price model is right for me?
The Pay per Use model (PPU) works best for standalone pharamcies or travel clinics that see a modest numner of patients per month (we have estimated this to be 100 to 120). If you see more patients than this per month, you may be better using the Pay per License (PPL) model.
NB: If you are a UK Pharmacist and considering our PGD inclusive service a different pricing structure applies which incorporates Online Training, PGDs and clinical support services. Learn more…
I prefer the Pay per License option but I have lots of part-time and job-share staff
We know that this is common in medical practices and pharmacies. Please contact us to discuss your requirements.
Can I switch to a Pay per License model during the Pay per Use contract?
Yes, if you find that the the standard Pay per License offers better value for your clinic then you can switch. The rules are as follows:
If the switch occurs prior to the first 8 months of your then current contract, you will be charged the Pay per User License fee (which of couse depends on the number of users) on a pro-rata basis from the day you switch until the renewal date of the then current contract.
If the switch occurs after the 8 months you will, as before, be charged the pro-rata Pay per User License (which of couse depends on the number of users) until the end of the then current contract period. However, because the Pay per User contract is nearly finished, to be allowed to switch you must also renew the contract for a further 12 months beyond the end of then current contract period.
Note that a minimum number of licences applies to the Pay per License model. This is currently set at 3 Users.
You can switch from the Pay per License to Pay per Use only by submitting a request to do so 30 days before the renewal of the Pay per License contract.
How do I top up my PPU Credits?
In the PPU payment model, currently payments for PPU Credits can be made using a Credit Card. Credit Card payments are securely processed using our credit card processing provider Stripe or if you prefer you can use Paypal.
What happens if I run out of PPU Transaction Credits?
At this time in the pilot of the Pay per Use model, the feature to cut off activities has not been activated, but this is likely to change in the future. The plan is that a series of alerts will warn users when credit levels are low and provide an option to ‘Top-Up’; and when the account has insufficient transaction credits the users can not longer make any changes to the system (e.g., they cannot do a consultation because this would require changes to the stored data). Read-only access will continue as long as you hold a license to use the system.